Privacy Policy
At TutHut, we're committed to keeping your data safe and your learning experience private. This policy explains exactly what we collect, how we use it, and how you stay in control.
01
Information We Collect
Your data powers your TutHut experience. Here's specifically how we use it:
Account Info
Name, email address, password, age range, and profile preferences you set during onboarding.
Learning Data
Classes, assignments, study sessions, notes, and progress data you create inside the app.
Third Party Integration Data
Pages visited, features used, session duration, and in-app interactions to help us improve.
Usage Data
Pages visited, features used, session duration, and in-app interactions to help us improve.
Device Info
Device type, operating system, browser version, and IP address for security and diagnostics.
What We Do NOT Collect
We do not collect sensitive personal data such as government ID numbers, financial details, biometric data, or location beyond your country/region for compliance purposes.
02
How We Use Your Information
We collect information you provide directly to us as well as certain data generated automatically when you use TutHut.
- Provide, personalize, and improve the TutHut platform and tutoring features
- Track your study progress and award Sunset points and rewards
- Send you important service notifications (assignment reminders, policy updates)
- Respond to your support requests and troubleshoot issues
- Analyze aggregate, anonymized usage trends to improve the product
- Comply with applicable legal obligations
We do not use your personal data to serve third-party advertisements, and we never sell your data to anyone.We collect information you provide directly to us as well as certain data generated automatically when you use TutHut.
03
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share limited data only in these circumstances:
Trusted Service Providers
We work with carefully vetted third-party vendors (cloud hosting, analytics, email delivery) who process data on our behalf under strict confidentiality agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect the safety and rights of our users and the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify you before your information becomes subject to a different privacy policy.
04
Data Retention
We keep your personal data for as long as your account is active or as needed to provide our services. Specifically:
- Active account data is retained for the lifetime of your account
- After account deletion, personal data is removed within 30 days
- Anonymized, aggregated analytics data may be retained indefinitely
- Backup copies may persist for up to 90 days before full deletion
- Legal or compliance records may be retained as required by applicable law
05
Your Rights & Choices
You have meaningful control over your personal information. Depending on your location, your rights may include:
Access
Request a copy of the personal data we hold about you.
Correction
Update or correct inaccurate personal information at any time in your account settings.
Deletion
Request deletion of your account and associated personal data.
Portability
Receive your data in a structured, machine-readable format.
Opt-Out
Unsubscribe from marketing emails at any time via the link in any email.
Object
Object to or restrict certain processing of your personal data.
06
Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the app is used.
- Essential cookies — required for the app to function (login sessions, security tokens)
- Analytics cookies — anonymous usage data to improve the platform (e.g., which features are most used)
- Preference cookies — remember your settings and personalization choices
You can manage or disable non-essential cookies through your browser settings or our in-app cookie preferences. Note that disabling essential cookies may affect app functionality.
07
Children's Privacy
Age Requirement
TutHut is designed for users aged 16 and older. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected data from a child under 16, we will delete it promptly.
08
Security
We take the security of your data seriously and implement industry-standard safeguards:
- All data is encrypted in transit using TLS 1.2 or higher
- Passwords are stored using strong, one-way hashing algorithms
- Access to user data is strictly limited to authorized personnel on a need-to-know basis
- We conduct regular security audits and vulnerability assessments
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please use a strong, unique password and keep it confidential.
09
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you by email if the changes are significant
- Display an in-app notification so you're always informed
Continued use of TutHut after changes take effect constitutes your acceptance of the updated policy.
Get in Touch
Our privacy team typically responds within 2 business days.
